Draft, pre-launch
Terms
Hem & Grain is a pre-launch preview and is not yet taking orders. These terms are a draft.
Your upload
By uploading you confirm you took the photo or have the right to use it, and that it shows no trademarks, team logos, characters or famous people. We decline uploads that do.
What we burn
We burn only the exact file you approved. Its SHA-256 fingerprint is stored with your order and our production step refuses any other file. The on-screen preview is a simulation: actual burn color and depth vary with the leather.
Remakes and refunds
You approve the exact drawing before we burn it. If the likeness is off, we redraw and reburn it free. If the burned piece does not match the approved file, we remake it or refund it in full.